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New Hire Training

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Basic Online Insurance and Business Skill Curriculum Training
for IIAK Members​

​Looking for industry training for your new employee or to enhance the skill set of an employee on staff? Independent Insurance Agents of Kentucky has partnered with New Level Partners to bring online entry-level training for new hires in the insurance industry as well as those changing roles within an agency/company. Online learning is ideal for new​​ hires and job changers and is an excellent way to fit coverage education into the workday. Our new hire training is on-demand, interactive, cost-effective and measurable!

​Select a specific curriculum package to train your new hire based on their individual needs and area of expertise. Audiovisual exercises and knowledge checks provide an interactive learning experience giving the new hire a jump-start. Purchase of each package provides 4 month access to the curriculum selected.​


 


contact.pngFor more information contact:
 
Katie FreshleyKatie Freshley
Education & Events Director
P: 502-245-5432

For technical support contact:
609-375-2203



 

Introduction to the Insurance Industry

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The Introduction to Insurance curriculum is perfect for employees or interns new to the industry.

Descriptions of the 6 Introduction to the Insurance Industry Courses

​Commercial Lines Coverage Basics™

 

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The Comm​ercial Lines Coverage Basics™ curriculum addresses key insurance topics, cor​​e coverages and risk management. This curriculum is an ideal learning experience for new staff (sales, service, underwriting or administrativ​e) and includes 'knowledge checkpoints' to support concept acquisition and retention. The Commercial Coverage Challenge is also included in this series.

Descriptions of the 22 Commercial Lines Courses
Descriptions of the 6 General Insurance Topics​

Personal Lines Coverage Basics™

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The Personal Lines Coverage Basics™ curriculum addresses key insurance topics and core​ coverages. The curriculum includes 'knowledge checkpoints' to ensure the acquisition and retention of key concepts.

Descriptions of the 13 Personal Lines Courses
Descriptions of the 6 General Insurance Topics​

Commercial Lines and Personal Lines Coverage Basics™

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The combined Commercial Lines and Personal Lines curriculum offers both coverage curriculums and the Commercial Coverage Challenge™ at a significant pricing discount. It includes all Introduction to Insurance, Commercial Insurance and Personal Insurance professionally-designed courses. Commercial and Personal Coverage Challenges are also in​​cluded!

Descriptions of the 22 Commercial Lines Courses
Descriptions of the 13 Personal Lines Courses
Descriptions of the 6 General Insurance Topics​​
 

Advanced Communication and Negotiation Skills​

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The client management team is often challenged with delivering difficult messages or negotiating the terms of an account. Client facing employees need the sharpest communication and negotiating abilities. This bundle includes modules on elevating negotiation skills, building credibility with clients, delivering powerful messaging on professional relationships and developing and strengthening an elevator pitch.

Descriptions of the 4 Negotiation and Advanced Communication Skills Courses​
 

Business Communication Fundamentals​

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Effective business communication is imperative for all employees. This bundle is a great foundational series including essential elements of business writing, verbal communication and time management.

Descriptions of the 5 Business Communication Fundamentals Courses


Customer Management Skills

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Today’s demanding clients require the account management team to anticipate client needs, adapt communication style, balance priorities and manage conflict. This course bundle includes modules to introduce communication styles and how to create a positive impression. It also includes courses on Agency Errors and Omissions best practices.

Descriptions of the 6 Customer Management Skills Courses
 

​Emerging Leader's Series

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The Emerging Leader’s Series contains courses targeted to both rising Millennials and experienced Gen X managers. The Recruiting and Hiring Series contains two modules with step by step guidelines for attracting and recruiting new talent. HR Essentials™ such as Human Resources Risk Management for your Firm, Employee Retention, Performance Management and Effective Coaching Techniques for Leaders are topics required for every manager guiding a team or running an office today.​

Descriptions of the 6 Emerging Leader’s Series Courses​
 

 
On average, each course within a curriculum is 30-40 minutes in length. Purchase grants 4-Month Access per individual to the selected curriculum.

 
*IMPORTANT DISCLAIMER: No curriculum or knowledge checkpoint is designed for use as a pre-employment test. In addition, the curriculums and materials have not been submitted for Continuing Education credits in any jurisdiction.​